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Disney + free 6 months.

Margaret3
Level 1: Joiner
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Registered:

Hi. I upgraded and received 6 months free Disney + however I wasnt sent an email link for the offer. When I add Disney as extra it wants to charge me £5.99. How do I get the link so it's free? I've rang and tweeted o2 numerous times with no response. I was promised an agent would ring me back but they never did. 

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MI5
Level 94: Supreme
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@Margaret3 

Wait for your MyO2 to update a couple of days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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I upgraded an hour ago and got the Disney+ offer. I got 6 text messages and 5 emails with various things about the upgrade and the link given said that i could also redeem in Extras on My O2 which is the way I did it. I was on the laptop, not the app.

It was almost instant so the system worked fine for me.

 

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