Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Having recently purchased a new phone & O2 contract, how do I ensure that my previous O2 contract has been cancelled & I don't have 2 accounts running?
Hi,I cannot seem to be able to reach anyone about paying my ETF on my pay monthly contract. Sincemy number is now PAYG I can’t access any bills related to the pay monthly account I used to have. My O2 just tells me to top up and gives no options for ...
How do i set up a direct debit for my account as i cant get through to someone to speak to?
Hi, please can someone help me? I live in the country and need WiFi calling. I just switched to o2. I can’t switch on WiFi and 4G calling on my iPhone. I have followed all the videos, it just says contact o2. And I can’t get through to customer servi...
hi have any body else had a message from +447765399641saying they were unable to process your latest bill. then content in message has a web site https://.o2.uk.bill550.com/?o2=2
I've been offered to upgrade my iPhone XR using O2 refresh (which will pay off the rest of my contract which runs out in October). I just wondering if i decide to use O2 refresh to upgrade, what happens with my iPhone? Is it mine to keep or do i need...
I want to see if I can stop my bill for a few months due to being laid off work because of corona
I made an order for a ipad yesterday but wish to either change the ipad an contract or cancel an then re order with the correct one.Live chat is down, I can't get through to anyone on the phone, shops are closed and Facebook team are only dealing wit...
Since switching from a Samsung Galaxy Note 10+ to an iPhone 11, my hotspot hasn’t been working. This hasn’t really bothered me that much but I’ve just moved to a new flat and the WiFi isn’t set up, so I need the hotspot to work.
Hoping someone can help me. I have broken my phone but still on my contract in till September 2021. I am happy to pay off the remainder of the money and any additional charges to get a new phone but will I still have to pay my airtime bill up to Sept...
