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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 232714 Views
  • 2 replies
  • 2 kudos

Resolved! Sim card

Hello my name is william my Order number is xxxxxxxxI am weting my order

Wiliam by • Level 1: Joiner
  • 1389 Views
  • 1 replies
  • 0 kudos

07802000000 Voicemail problem

I have a voicemail problem since I changed m phone and sim card...double voicemails 4 minutes long and 07802000000 calls me injstead of 901. The O2 store were not helpful and even stated 901 doesnt call me!Anyway I need it sorted and I see another O2...

MaryB by • Level 1: Joiner
  • 1170 Views
  • 4 replies
  • 0 kudos

Resolved! 2 phones

I currently have my contract phone with o2. Can I add another phone and plan

Cs33 by • Level 1: Joiner
  • 577 Views
  • 1 replies
  • 0 kudos

Fraudulent itune activity on my bill

My Teenage daughter has today had almost £160 added to her bill in iTunes purchases that aren’t in her history. Anyone know what I can do? I can’t call O2 as they aren’t open.. I can’t find anything on her phone that adds anything to her bill.. she h...

Unable to process latest bill

Is this a scam as it looks genuine but I became suspicious and checked MyO2 app and bill is paid... [link beginning with o2-update.ref ..... removed] this is the text message link. Can anyone confirm?

Richt99 by • Level 1: Joiner
  • 70389 Views
  • 4 replies
  • 0 kudos

Data roaming

Just back from Tenerife whilst there couldn’t use data. I have iphone6 with O2 sim on monthly contract. My wife also has iPhone provided by and on O2. She accessed data without any issues. My sim used to be on vodaphone network. I checked the mobile ...

Bagheera by • Level 1: Joiner
  • 699 Views
  • 2 replies
  • 0 kudos

Didnt receive any details about my purchase

I made an account and purchased an iphone 11 max pro. O2 took the £30 upfront pay from my bank account but didnt send me any details about my purchase afterwards.

SW8 by • Level 1: Joiner
  • 682 Views
  • 3 replies
  • 0 kudos

Boku

Pay by phone

Piotr by • Level 1: Joiner
  • 1256 Views
  • 3 replies
  • 0 kudos

Resolved! cost of messaging short code

Hallo, I would like to send a message to LBC : 84850, I get notification saying: "Messages would like to send a message to 84850. This will cause changes on your mobile account"Then options Send or Cancel. Same happens when I try to send a message to...

cinch by • Level 1: Joiner
  • 2501 Views
  • 5 replies
  • 0 kudos

Unblock a device that I asked o2 to block

I lost and found a old fone and asked O2 to block now I need to unblock it .how?in here online as can’t wait till tomorrow 8am to use it

Renan by • Level 1: Joiner
  • 1125 Views
  • 5 replies
  • 0 kudos
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