Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

30 days notice

I want to cancel both my contracts with 02 they end this month but i dont have the sim cards to text to cancel also there is no one to one chat to talk to any one so how do i go about it ?

RE: Automatic reply: Automatic reply: RE: Complaint 496268202 << Reference ID: 25065632 >>

hi why are you charging me for a phone number i don't recognised the numberis [removed]. my numbers are [removed] mobile hotspot which i downgrade to £10 since 2019. [removed] [removed] why have i been charge £84.25 for airtime plan and another £26.3...

Iphone update using data?

I Had my phone connected to wifi when iOS 13 was installed, But when I checked the mobile data usage on my handset it says it’s increased by 24gb is this a glitch or has it used 4g to update?

Resolved! My data does not work

I have a new contract and I have 30gb allowance but mobile data does not work. What do I do?

Late payment

I am struggling to pay my bill due to being furlowed and need to speak to o2 about this as its my only way of contacting my elderly parents during this critical time please help as I don't wish to get cut off or blocked

invalid sim

Hi, having trouble with my sim card. It keeps showing invalid sim. any ideas?

Transferring a number

I’ve just changed from EE to o2 and transferring my old number. I did my upgrade online and after that had been confirmed went and put in my pac code to transfer. This was two days ago today my new phone arrived. How do I know when it’s being transfe...

Resolved! Outgoing calls

I'm unable to make outgoing calls it cuts straight off soon has i press the call button my bill is upto date and I have reset my phone and still does not work same has texts and Internet connection connection to WiFi works I've tried to phone 02bbut ...

playstore montly limit

hello guys how can uli change my playstore limit to increase more I've try to call o2 but they hang-up. Its possible to change online ,? I e try to make a payment on playstore but saying try next month

How can I get a replacement sim card for my new phone

Hi - does anyone know how I can get a new sim card from O2 - I've just bought an iPhone XS and it's a smaller sim card (nano). Not needing a new phone number. No luck on the phone at the moment and shops all closed.

O2

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