Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 452139 Views
  • 2 replies
  • 2 kudos

Order

Hi, is it possible to change the color of the tablet? I ordered gray And I wanted Angora blue. Thank you

Jus by Level 1: Joiner
  • 529 Views
  • 1 replies
  • 0 kudos

Online Purchase Issue

HiI tried to buy a phone from the o2 shop tonight. I got right to the end of the purchase and it said 'Something went wrong'. PayPal have got the money which is held pending the merchants confirmation of the purchase but it crashed so I now have no m...

XxpipsyxX by Level 1: Joiner
  • 1445 Views
  • 4 replies
  • 0 kudos

Resolved! Application

Hi, I know this might sound like a daft question but if I apply for a phone, I want to put a big deposit down so, of I apply, I have to put my card details in etc set up direct debit etc. Will it still take the 450.00 I wanna put down even if I'm not...

Loulou84 by Level 1: Joiner
  • 885 Views
  • 3 replies
  • 0 kudos

Resolved! O2 open

Me again! If I take out a monthly sim only deal, can I still get my o2 open discount as I am a teacher?

Diddly by Level 1: Joiner
  • 946 Views
  • 2 replies
  • 0 kudos

Hack attempt

I received a text message, apparently from o2 stating that they were unable to collect my direct debit and I was to visit a link and update my details. I went through the process of what is clearly a social engineering hack, targeting o2 customers. T...

Upgrades

Hi I’m currently on a 12 month contract which ends in October BUT if I upgrade to a 30 day contract does that mean I can leave 02 in 30 days?

Paul51071 by Level 1: Joiner
  • 522 Views
  • 1 replies
  • 0 kudos

Ordering sim card for new phone

Can anyone help? I have been trying to order a new sim card for over a week now and have not been able to speak to anyone at 02 as lines are 'busy' and there is no facility for ordering 'online' unless I want an upgrade. If I purchased a sim would it...

Norma by Level 1: Joiner
  • 1149 Views
  • 4 replies
  • 0 kudos

3G/data not working.

I have over 3gb left of data to use this month and my roaming has just stopped working for some reason? My app has told me how much I have left but it will still not work on my phone. If anyone knows why this might be that would be great. Thanks.

Data3 by Level 1: Joiner
  • 1566 Views
  • 4 replies
  • 0 kudos

Resolved! Change my number

Change my number 

Din by Level 1: Joiner
  • 918 Views
  • 4 replies
  • 0 kudos

exchange new phone

I need to find out how to exchange a new upgrade which I am not happy with to another phone but can't seem to get through to o2.

SCOTT21 by Level 1: Joiner
  • 544 Views
  • 1 replies
  • 0 kudos