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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 240004 Views
  • 2 replies
  • 2 kudos

Placing an order

Is anyone else having problems trying to purchase an item online

Jem by • Level 1: Joiner
  • 656 Views
  • 4 replies
  • 0 kudos

Unable to download PDF of bill

Hi, I have been trying to download a PDF of my bill from the website but keep getting an error saying Invalid PDF structure. I have tried to download from different web browsers and different devices but always get the same error.

Chefpaddy by • Level 1: Joiner
  • 622 Views
  • 3 replies
  • 0 kudos

Resolved! DATA Carry over

Hi,I have received a text to say I’ve used all my data this month, on a 30GB package Pay Monthly. I used 18 GB last month, does that mean I get the extra 12gb from last month as a carry over? Can’t see it anywhere so don’t want to keep using data if ...

Coopj041 by • Level 1: Joiner
  • 648 Views
  • 3 replies
  • 0 kudos

Resolved! Contract

Does anyone know how I can get a copy of my contract? I wasn't sent one when I took out my most recent contract last week just an email to say my tariff has been changed with o2..Can anyone enlighten me?

Evie by • Level 1: Joiner
  • 1894 Views
  • 6 replies
  • 0 kudos

Payment holiday

Please can someone advice if I can get a payment holiday and if so how I go about getting it?

Resolved! Lost sim card

Good morning,My dad has lost his SIM card and needs a replacement, how can he go about arranging this? Thanks

Resolved! number transfer

I was told by O2 three weeks agao that my old number would transfer over from Vodaphone to O2, it has been over two weeks now and it still has not happened, and there appears to be no way to get answers from O2. Vodaphone, colse the old line and we n...

Ken-T by • Level 1: Joiner
  • 645 Views
  • 3 replies
  • 0 kudos

scam

While signed in to MYo2 app on my phone I received a pop-up supposedly from o2 stating that I had been one of a hundred selected to get a Samsung phone. As I was signed in I assumed this was genuine. I just had to answer 8 questions on my usage, whic...

Upgrade

Can you offer a better deal than what it says on the website

Ryan13 by • Level 1: Joiner
  • 673 Views
  • 4 replies
  • 0 kudos
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