Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 266971 Views
  • 2 replies
  • 2 kudos

Resolved! Unable to make payment

I am unable to make payment as my bank has currently been frozen due to fraud in my bank account and I am waiting for my new card. I am unable to speak to o2 as the number constantly hangs up after getting through all the options. Is there any other ...

Ambz by Level 1: Joiner
  • 750 Views
  • 1 replies
  • 0 kudos

My new iPhone 11 and new O2 sim doesn't have a phone number

I wanted a new sim to start afresh on my new phone, and after putting in the sim and setting up the phone, I do not have a phone number and cannot make any calls. How can I get this sorted, seeing as I just tried to phone o2 and they arent dealing wi...

Psyment

Hi there I made over payment can u reverse the payment

Becci by Level 1: Joiner
  • 2904 Views
  • 11 replies
  • 0 kudos

New sim but still 02 to 02

Hi everyone I am new to this forum. As an existing 02 customer I am on a sim only 12 month contract deal which has now run out. I have been looking at Uswitch and they are offering a better deal ie more data but with same unlimited minutes and texts ...

Roz10 by Level 1: Joiner
  • 1503 Views
  • 1 replies
  • 0 kudos

Number migration

Hi, My device plan has finished and I'm just paying the tariff although this is high at the moment. I'm looking to upgrade to the new iPhone se and I've seen a good deal via a 3rd part site but still with the 02 network. If i buy that contract it wil...

Jm444 by Level 1: Joiner
  • 1187 Views
  • 6 replies
  • 0 kudos

Resolved! Sim - iPhone 8 to iPhone 11

Hey! I currently have an iPhone 8 with Carphone Warehouse on O2. O2 have offered to buy me out early so I'm thinking of getting an iPhone 11. Will I be able to transfer my sim over? I'd like to keep the same number. Thanks!

AmyLou3 by Level 1: Joiner
  • 1059 Views
  • 2 replies
  • 0 kudos

New contract order

I placed a new contract order today for the new I phone se( pre ordered)and was met with a page that told me something had gone wrong with my order however I still received emails containing the legal documents and paid the upfront cost- still haven’...

Laurennnn by Level 1: Joiner
  • 433 Views
  • 1 replies
  • 0 kudos

reduce monthly bill

Hey, so at the moment, im paying £65 for unlimited text, minutes and 120GB of data, is there anyway that i can maybe get rid of some of the data/minutes and bring down my monthly cost?. i feel like im paying way too much for what im getting and im ha...