Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Payment

I applied for a contract and got declined at the credit check but I had payed the £30 upfront fee. Please can this be refunded

Very expensive Bill

Hi I have just received my bill for £92! That is an obscene amount. There is a charge for £8.99 I don’t recognise could you please assist

Tablet delivery

Speak to agent

Poor coustomer service

I am unable to login into my account because I am unable to install my Esim.When I try to ring from my another number they always say that I need to call you back on the same number but how they can call me back because for 1week. I am unable to send...

Scam

I’ve been charged 88.00 for a call I did not make to Armenia I never use my phone to call it’s 100% a scam

Haven't received sim card

Placed order on 15th and haven't received sim card

Help Needed: Unable to Access eSIM QR Code While Abroad

I'm currently facing a rather challenging situation and would greatly appreciate any assistance or advice. I'm an O2 customer currently in the United States and unable to return to the UK. Here’s the issue:A few weeks ago, I requested to transfer my ...

New phone delivery

Hello can you please confirm my upgrade will be delivered today please

Billing Query

I received an email today (17/8) stating my latest bill is outstanding and needs to be settled by the payment date of the 22nd. I paid this bill on 12/8/2024 and was given a transaction code.

Resolved! USA

Hi, I’m going to the USA next month. Will my iPhone 15 work there and will there be any additional costs?

O2

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