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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 250433 Views
  • 2 replies
  • 2 kudos

Resolved! Pay off handset agreement with Virgin

My handset contract is with Virgin and my phone bill with 02. I am being passed around from pillar to post trying to pay off the handset. Can someone please help me?! I have been trying for weeks to pay off the handset and no matter what number I cal...

Bill

I have had my direct debit of 28.80 taken out today 5 days earlier than the 17th I will be cancelling this date couse I dont want it taken out twice

Resolved! roaming

hi im going turkey sun to friday can i add roaming

Bill

I have cancelled my contract can you confirm this?

Tom35 by • Level 1: Joiner
  • 203 Views
  • 2 replies
  • 0 kudos

Resolved! Transfer phone to son

Hi - I want to transfer a phone that is in my name to my son. In fact he already now pays for it, but I want the contract to be in his name also. I understand that he needs to have a contract in place to do so? So do we just need to choose a Sim only...

chilluk by • Level 1: Joiner
  • 423 Views
  • 2 replies
  • 0 kudos

Cancel old contract

I would like to cancel my old phone but I can’t sign in because my old phone is broken so I can’t get the verification code

Alex42 by • Level 1: Joiner
  • 205 Views
  • 1 replies
  • 0 kudos

Rolling plan

I haven’t recharged my tariff for a while, so I decided to renew my rolling plan today, I was debited from my account but it’s not reflected on my tariff balance, what could be wrong?

Funmilola by • Level 1: Joiner
  • 301 Views
  • 1 replies
  • 0 kudos

O2 SIM Only Plan & Apple Watch Ultra (Purchased from Apple)

Hi there, I’ve came to this community after having no luck over the phone trying to get advisors to understand my issue. I have an Apple Watch Ultra 2 purchased brand new from the Apple Store, paired with my iPhone 15 Pro, on an O2 24 month SIM only ...

Trying to activate a new SIM

We have both received new SIMs today - trying to get them activated is like trying to win the lottery. Each time we get the help desk they get cut off after 5 minutes and you have to start again - after spending the last hour we have got absolutely n...

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