Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I am unable to log into MyO2 to see my contract details and my phone usage and any other offers.I visited an O2 shop 2 weeks ago and they detected that there was a miscellaneous password attached to my account which was one created by O2. I was assur...
Hi I’ve had several devices with an IMEI Block put on them, called the customer service line to be told they have submitted the requests to have the blocks removed and it can take 24 hours, 24 hours later I’m still waiting. I’ve tried calling back an...
I've done a credit check and o2 popping up as and outstanding bill but no one on the team can find I'd like it removed
I want to swap sim
Hi can you tell me are there any restrictions on my account
Hello Signed up for a contract on an iPhone 16 Pro sunday - paid the £30 up front and it came out of my account but no order showing on My 02 and unable to track it.
Hii I have been sent a final bill from you and astonishingly you owe me £2.54.it say on the email to go to My o2 to request a refund but I am unable to log in to my account on the app, I have logged in on line but I assume you have to go to the app t...
Are o2 phones unlocked as I will be getting an USA sim card for my phone so I have a local number
I have carried out a switch up via my O2 and it mentions buds3 pro for £20 how do I get this offer? I assume a code will follow once sale confirmed?
I'm trying to get in touch with you about not having any phone or 4/5G signal for two days, but I can't get into my account to talk to you unless you send me a passcode by text, which is impossible to receive as I haven't had any phone signal for two...
