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Signed up for a

sprescott2859
Level 1: Joiner
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Hello 

Signed up for a contract on an iPhone 16 Pro sunday - paid the £30 up front and it came out of my account but no order showing on My 02 and unable to track it.

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MI5
Level 94: Supreme
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@sprescott2859 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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