Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

No mobile service

Hello. Currently my phone has no service and I cannot use wireless data or make calls. Unsure how to proceed. Thanks

O2 switch up returns

Hi, I recently switched up to a new device but wanting to return it. I was told by a few people on live chat and 202 that I would be able to return my new device and switch up straight away. I just called them again as i missed their call and now the...

Updated number

what does updated my o2 contact number mean after closing my o2 UK account?

Cancel watch payment

Hi, I would luke to cancel my watch bill

Resolved! Request pac code

Please can I have a pac code

ESim

I have a new iPhone 16 Pro - how do I activate the eSIM. Transferring from my old phone didn’t work

Bad/slow data coverage

I've recently switched from Vodafone to O2, however my data speed and 4g/5g availability is diabolical. Before I switched to O2 I carried out the coverage checker for both my home and work address and it said it is fine but this is not the case! Why ...

Resolved! Sim Contract

I've ordered a sim contract yesterday, I gave all my details in, I can't log on My O2 yet on my phone. But on my computer it doesn't say as if i ordered anything. On my email i received only the contract details but not an email as if i took the cont...

Bill

Can you please tell me what my final bill is ?

Hello

Hello I had finish my one contract with 02 in store and on phone as well to make sure is done I just look on my account today and this is still going .my name is Wioletta stoinska

O2

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