Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250536 Views
  • 2 replies
  • 2 kudos

Payment

Hi. I cancelled my o2 as of 13/6/24 and have noticed today that a payment of £23 has gone out of my account for virgin media (previous customer until it merged with o2). Looking further into this the £23 payment also went out on 15/7. can you help me...

sophie86 by Level 1: Joiner
  • 337 Views
  • 1 replies
  • 0 kudos

phone broken

Hi I need an assess code to login into my account but my phone is broken Can you help?

Nicola25 by Level 1: Joiner
  • 343 Views
  • 2 replies
  • 0 kudos

Resolved! Change age restriction

Hello I’ve noticed that there’s an age restriction on my contract. I’m 30 years old the contact is in my name I’m looking to have this removed please. thank you cofie

Cofie by Level 1: Joiner
  • 304 Views
  • 1 replies
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Phone cuts off mid call at home and abroad

My new phone keeps cutting off mid call. It doesn’t mater where I am. So it’s obviously the phone. I’m now on holiday in Greece and I can’t make important calls home.

Jaxleo by Level 1: Joiner
  • 349 Views
  • 1 replies
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Resolved! Help!

Hello. I was wondering if anyone would be able to advise on my situation. I upgraded my phone early on the 30th May 2024. I paid the remaining amount that was left on my old contract which was £91.28 and paid an extra upfront charge to lower the mont...

Guidance by Level 1: Joiner
  • 468 Views
  • 3 replies
  • 0 kudos

New sim pay monthly

I ordered a new sim online I can’t see on the 02 app I need it sent out was for £10 a month 50gb please can someone call me on ************ i need this for my other phone. This number is the phone I’m on now but my second phone I need the sim for ple...

Georgie3 by Level 1: Joiner
  • 225 Views
  • 1 replies
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Unblock number

I need to unblock my ************ now that I’ve installed the esim [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Karen1311 by Level 1: Joiner
  • 373 Views
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  • 0 kudos

Upgrade Query

Apologies as i'm sure this is covered elsewhere but i noted 20k + queries when i typed in "Sim Only" so figured best to ask. Currently on a Pay Monthly phone contract that is due to end in just over a month.Phone still works so i'm pretty sure i'll j...

JHW2010 by Level 1: Joiner
  • 587 Views
  • 2 replies
  • 0 kudos