Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Cancel a contract without keeping phone number

Hi,I have an old Airtime contract for a dongle which I no longer need.I cannot find any link where I can cancel this, only a 2013 Guide which says I need to write a paper letter.Where is the simple online cancellation request from within My)2?Thanks ...

shambles

Hi, I cancelled my contract on 24th June, still not cancelled because the upgrade that I had done I never actually got the store could'nt give it to me because aback office issue. i rang last week was told a credit was requested for the account, stil...

Resolved! PAC code

HelloI need my PAC code however my handset is broken so I can't read or open any messages. How else can I get the code? E.g. email?

Connection

For nearly a month now I ve had problems with connecting to Network and your working on it . Nothings been resolved

one off data bolt on - What is OMB

In one off data bolt on - What is OMB

My 4g does not work even though I have data

Hello my data has stopped work I can only use Wi-Fi why is this?

2 phones on one account - only one showing

Hi,I’m having trouble and going around in circles.I have had two phones on one account for years, basically my wife’s and my daughter. For years, when I logged in, I could choose from a drop down menu which mobile number I wanted to manage. Now when ...

Emails from O2

I have received an email purportedly from O2 - If it's from O2, and not a scam, why is the ISP not O2?Coming from a TalkTalk address seems suspicious. 

Resolved! Roaming

Hi, am i covered for roaming in turkey? As it is not working and was told on the phone i have roaming for turkey which should be included

No service for the last 5 days

Hi there,Has anyone else experienced issues with O2 monthly accounts? I’ve been with O2 for a number of years. Five days ago, the service stopped working. I pay by direct debit, and I’m fed up with calling O2 only to be told that they are unable to i...

O2

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