@SH84
You need a new esim pack.
Safest way is to go in store with photo ID but there are so many issues with esims that we recommend you get and stay with plastic sims.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
