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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 271583 Views
  • 2 replies
  • 2 kudos

Resolved! Order

How long has people waited to hear back about a contract applied for I’ve been waiting since Friday? Had all my legal documents and nothing else, does this mean having them documents by email I’ve been accepted?

Kwheeldon by • Level 1: Joiner
  • 937 Views
  • 4 replies
  • 0 kudos

Resolved! Cancel my O2 Account

Good Morning, Due to the outbreak of the Coronavirus CoVid-19, I would like to Terminate my o2 contract at the end of the contract period. According to the account RE: ACCOUNT NUMBER: xxxxxxxxxx / MOBILE NUMBER: xxxxxxxxxxxtermination is due to end J...

Close by • Level 1: Joiner
  • 1243 Views
  • 2 replies
  • 1 kudos

Resolved! Close Account

Can I pay off Device balance and close account?

Close by • Level 1: Joiner
  • 838 Views
  • 3 replies
  • 0 kudos

Spend cal

Every month I am being charged an extra £30 for something off google play and I can’t figure out what this is from, is there a way we can put a spend cap or something on to stop this happening and can it be done online as I can’t get through to anyon...

Georgia94 by • Level 1: Joiner
  • 546 Views
  • 2 replies
  • 0 kudos

Deletion of o2 Account

So, I posted here around a month back regarding issues with bills. That had been rectified as I had been put on a payment plan (like I'm assuming half of o2 customers have also been put on during Covid-19). I spoke to a representative and they had st...

DarrenB98 by • Level 1: Joiner
  • 1007 Views
  • 1 replies
  • 0 kudos

inclusive minutes

I have a monthly contract which provides unlimited free calls, do I still need to still hang up before 60 minutes before being charged

Resolved! Restrictions on mintues lifted?

I keep reading in the press that free minutes have been made unlimited for those who have limited call minute contracts. I've noticed that I'm very close to going over my 500 minute allowance. Can someone please confirm that there won't be call charg...

Mark_E by • Level 1: Joiner
  • 984 Views
  • 4 replies
  • 0 kudos

Can't call or receive calls

I can't receive any calls or ring out please can you tell me what is going on please kind regards Ken

ken2020 by • Level 1: Joiner
  • 2233 Views
  • 7 replies
  • 0 kudos

Unable to make/receive any calls today

Hi I am unable to make or receive any calls today - looks like others have a similar issue today so I guess its a general network issue at the moment?Anyone able to confirm this? thanks

FB12345 by • Level 1: Joiner
  • 975 Views
  • 4 replies
  • 0 kudos
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