100gb enquiry

[Phil2]

Hi all
Hope your all staying safe
I currently have a monthly payment of 30 for 50gb the website only offer of 100gb for £20 is obviously much better. 12 month contract ended in feb
my question is if I order it and the change my sim to the new deal will it just start charging me the new £20 amount that I'd keep everything on the phone as normal etc
Any help is much appreciated
Cheers

[jonsie]

Yes everything stays as normal apart from you get more for less money

It makes sense and is precisely why I also chose that tariff

Just make sure that you choose the upgrade option and then follow the links for the Disney+ when you get the email.

Choose to keep sim too.

[Phil2]

Hi Jonsie
Thank you
But what happens to my old sim my phone number and direct debit payments?
Cheers
Phil

[jonsie]

Everything transfers over and you use the same sim card @Phil2 

Billing date and direct debit will still be in place.

[Phil2]

Ok cool
What about my number?

[jonsie]

You carry on using the same sim card so the same mobile number.

[Phil2]

Ma y thanks
So one last question is a simply a case of going on tge o2 website and ordering this deal and once ordered they will message that the change has happened?
Cheers

[Cleoriff]

@Phil2 

Yes but you have to be careful to choose UPGRADE, otherwise you will end up with another contract.

You will usually get a text or email to say its gone through.