Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

What Extras are available other than Disney+

Hi, I have recently moved onto O2. I need to chose an Extra however the only option available to chose is Disney+. I do not need Disney+ and I was under the impression that other Extras were available. How do I find out what these are and select them...

Resolved! Disney +

I purchased the Disney plus extra about a month ago and have been charged on my last bill for it, however when I log into my Disney plus account now it is asking me to renew my subscription? I think I have been paying double for the platform for the ...

Disney+ Subscription Issue

I clicked the linked to redeem my subscription code with Disney+ which I thought I had done. I got to use the app and it is saying I have no active subscription. Go back into O2 to try to redeem again but code is not working as its already redeemed!C...

Resolved! Spend cap

Hello.So I put a £0 spend cap on my partner's phone bill. I've gone to pay today and been charged £4.99 for some stupid game he subscribed to for a free trial and forgot about it so it charged us. I don't understand as there's a £0 spend cap and I ca...

is 0203%20numbers

Can I phone an 0203 number from my mobile free or will I be charged for this? Its a call for work as I'm working from home.

Resolved! Data not renewed

Hello, my contract renews on the 17th of each month and I have 1Gb of data included in that. I used the full amount on May 14th and it should have reset on the 17th. The O2 app is saying that I used 1.30Gb of data in April (which isn't possible) , an...

Upgrading my tablet

Went to upgradeMy tablet todayAfter going through order it says it sends a text to the sim car to make sure it’s me?You can’t access texts on the tablet through the SIM card?What do I do now?

Wifi calling

hi i need help i have new s20 plus and im having problems with wifi calling i cant see on my settings look like firmware problems but o2 experts dont know how to solve the problem

Split my bill

I want to split my device bill and my tariff bill help please

Resolved! The correct sim for a dongle

Hi looking for the correct simcard to insert into my dongle for internet use, previously had a three sim but the connection was too slow. Dont want to order the wrong sim it will be for data only no calls etc minimum 25gb a month but preferably 50 th...

O2

Forum Posts