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Number transferring

Hannah1593
Level 1: Joiner
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on ‎14-05-2020 14:16

on ‎14-05-2020 14:16

Hello

 

My number has been transferring over to o2 today and calls are now working but texting is not. Can I assume its just not finished yet?

 

I have also seen a lot of people mention the settings in the phone which can have an impact on this. 

 

Settings>Phone is still showing the number o2 gave me rather than the number I want to keep

 

Thank you slight_smile

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Bambino
Level 85: Esteemed
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on ‎14-05-2020 14:19

on ‎14-05-2020 14:19

@Hannah1593 Texting is the last function to port. Just keep rebooting your phone every now and then. It should start working eventually.

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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on ‎14-05-2020 14:36

on ‎14-05-2020 14:36

@Hannah1593 wrote:

Settings>Phone is still showing the number o2 gave me rather than the number I want to keep

You need to edit the number yourself and press save or add afterwards, then reboot phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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