Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 236192 Views
  • 2 replies
  • 2 kudos

Bill

I’ve been charged an extra £10 every month for my phone bill when previously it was cheaper . I’ve tried call o2 but their was no reply can anyone help

Emma123 by Level 1: Joiner
  • 445 Views
  • 2 replies
  • 0 kudos

Not happy with new phone

I’ve recently started pay monthly with O2 I have the iPhone 11 Pro and honestly it’s not much different to the iPhone X which I previously had. I’m wondering if there is a way to change my order to the iPhone 11 Pro Max, really want the bigger size a...

JB88 by Level 1: Joiner
  • 637 Views
  • 1 replies
  • 0 kudos

Resolved! Text messages not being received

I've noticed for months that some text messages aren't being received until later on after they were sent but recently it's got worse, I'm able to receive messages off some contacts but they don't recieve my reply and other contacts I'm not receiving...

Anonymous by Not applicable
  • 29757 Views
  • 16 replies
  • 0 kudos

O2 Open discount

My 02 open discount has been cancelled this month? Not sure why?

Nicola76 by Level 1: Joiner
  • 537 Views
  • 3 replies
  • 0 kudos

Resolved! Insurance

Hi first time on here. I have just upgraded and got a new i phone and keep getting a message on my settings saying I have 45 days to set up Apple care? But I have already taken our full insurance with O2? So do I ignore the Apple care message or is t...

Apple watch synced

So i got apple watch on pay monthly as a gift for my brother but it’s lynced to my phone number, is he going to be able to sync the watch with his number and phone?

M23 by Level 1: Joiner
  • 1264 Views
  • 7 replies
  • 0 kudos

Phone registration

Bought new phone transferred data to new phone but whentry touse it says phone not registered to network. How do I register it?

alang156 by Level 1: Joiner
  • 364 Views
  • 1 replies
  • 0 kudos

Select zero spend cap

Can i set a zero spend cap via the app? Cant speak to anyone @ o2 at present..

Ge2 by Level 1: Joiner
  • 575 Views
  • 3 replies
  • 0 kudos

New phone door swap!

Hi, Has anyone done a door swap before? I bought an iPhone 11 two weeks ago and have had a few problems with it charging as it faulty, anyhow finally managed to get through to them on live chat today and they are arranging for a door swap. Im assumin...

vikki-b by Level 1: Joiner
  • 678 Views
  • 3 replies
  • 0 kudos

Any way to speed up the unlocking process for a key worker please?

Hi o2, I am an o2 customer. My son is a key worker. His old phone died and I have given him my old iphone6 to use. The phone is locked to o2 and he wants to use it with another network. I filled out the online form requesting an unlock, supplying the...

sololite by Level 1: Joiner
  • 627 Views
  • 2 replies
  • 0 kudos