Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How do I get iData Bolt On enabled when I can’t speak to someone phone?

How do I get iData Bolt On enabled when I can’t speak to someone phone?I’ve just moved my family phones over to O2 and Visual Voicemail isn’t working on any of the phones. I believe I need to get iData enabled but can’t find anyway of speaking or get...

Resolved! Defaulted Account stopping mortgage

@Toby@Martin-O2I am in a similar scenario to the many of people's accounts under the same search where I have cancelled a contract and no documentation was emailed to me by O2 and I was not made aware of paying any final bill. It is the same case cov...

I can’t pay my phone bill

My bill is to high I can’t pay

Query on account

I've tried to get a tablet on pay monthly, went through all info to be told that I can't as there is a query with my account, I've no idea what that means, I've 2, monthly contracts that get paid so am not sure what the problem is,can anyone help, th...

Resolved! UME scam

Why does o2 allow companies to debit mobile accounts without formal confirmation from customer. Just been stung by mobiplanet via UME Ltd 10 weeks at £4.50 every 7 days . I never use paid for services and yet suspicious activity has not been reported...

O2 Refresh/ no data/service from new sim?

Hey everyone, I hope your all staying safe and enjoying the sun! a few months back I purchased an iPad 2019 on an old phone number but with a new smaller tarriff. I'v only just realised that neither the data or text messages are working, I'm assuming...

Increase to unlimited data

I need to increase to unlimited data but don’t want to replace my phone.

Line cut

Hi, a couple of weeka ago, I made a call to the US that ended with a high extra charge. my line was cut. Since then I paid online the extra charge but my line is still cut. Could help me unlock my line to be able to call and use data. Kind RegardsMeh...

View My Monthly Historical Data Usage

Hi - How do I view my monthly historical data usage either on the website or on the iphone app ? Probably in my face but after 20 mins I cannot find it ! Thanks in advance.

iPad order

Hi. Just tried to order a new iPad and confirmed everything but when I can to the card payment I was told parent could not be taken due to an incorrect security code of the back off card.This was obviously not the case as the transaction is ony bank ...

O2

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