Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111409 Views
  • 15 replies
  • 5 kudos

Resolved! 02 BILLING

I have just had a txt message from o2 billing saying that they are having trouble verifying my account details and to avoid my service being terminated follow the link below.Is this real does anyone know.

Anonymous by Not applicable
  • 1164 Views
  • 5 replies
  • 0 kudos

Resolved! NHS DISCOUNT

I am an NHS employee and I have recently purchased an LG G5 on pay monthly, which is due to arrive tomorrow (30/12/16). I was wondering if there is an NHS discount available, and if so how will I be able to obtain the discount. Thank You, Ali

Anonymous by Not applicable
  • 759 Views
  • 2 replies
  • 0 kudos

Resolved! Device plan!

I paid my device plans for all three of my devices on the 9th of Dec & as usual the direct debit went through without a problem, but now My o2 is saying I still have to pay my devices plans for December even though I've received my bill for January? ...

Anonymous by Not applicable
  • 899 Views
  • 4 replies
  • 0 kudos

Resolved! nokia 640

i have replaced my old nokia 520with a sim free 640 when i put my sim in the 640 £1/day is deducted for data why is this i am pay as you go

Anonymous by Not applicable
  • 746 Views
  • 2 replies
  • 0 kudos

Resolved! Contract end date?

Where can I find out my contract end date? Read that I can see this within 'my O2' but where? Thanks!

Anonymous by Not applicable
  • 1674 Views
  • 3 replies
  • 0 kudos

Resolved! Fitbit 2

Hi, i need a phone that will support the latest Fitbit 2 - could anyone advise please?

Anonymous by Not applicable
  • 1000 Views
  • 5 replies
  • 0 kudos

Resolved! Re: fake email

Hi I have had 2 emails telling me my bill is overdue see latest one below, I think its a fake one as account not overdue, anyone else had one of these?As your bill is still unpaid, we'll shortly be disconnecting yourdevice. Termination charges of app...

Anonymous by Not applicable
  • 3474 Views
  • 6 replies
  • 0 kudos

Resolved! cancelling my contract

how can i cancel my ontract without ringing as i dont have my phone yet im still in the 14 day period

Anonymous by Not applicable
  • 1325 Views
  • 5 replies
  • 0 kudos

sim help

brought a used sim wanted to register in my details, but its already registered in someone else email and i dont have there password. what are my options?

Anonymous by Not applicable
  • 1460 Views
  • 14 replies
  • 0 kudos