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I can’t pay my phone bill

Anvesh
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on ‎22-05-2020 00:00

on ‎22-05-2020 00:00

My bill is to high I can’t pay
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Anvesh
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on ‎22-05-2020 00:02

on ‎22-05-2020 00:02

I monthly bill contract is £20 I got bill for £125
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Anvesh
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on ‎22-05-2020 00:03

on ‎22-05-2020 00:03

Let me know as soon as possible
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Anvesh
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on ‎22-05-2020 00:04

on ‎22-05-2020 00:04

I want solution for this
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Anvesh
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on ‎22-05-2020 00:05

on ‎22-05-2020 00:05

Are otherwise I want cancel my contract
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Anvesh
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on ‎22-05-2020 00:08

on ‎22-05-2020 00:08

Hi My bill is to high...I can’t pay bill contract is £20 I got bill for £125 if you accept I will pay my £20
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MI5
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on ‎22-05-2020 00:11

on ‎22-05-2020 00:11

@Anvesh 

You need to call O2 as this isn't customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎22-05-2020 00:21

on ‎22-05-2020 00:21

@Anvesh 

You can't just cancel your contract because you can't pay. If you do that, you will have credit problems and no mobile phone company will ever give you another contract.

You need to speak to the Payment Management Team on 0800 902 0217. 

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

I DO NOT WORK FOR O2



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