Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Please could you help. I had a monthly Disney+ subscription that I’ve cancelled through my iPhone - subscription will finish on 01st July. I’ve loaded up the o2 6 months free Disney+ extra, which is showing in my Disney account. I presumed the 6 mont...
I just placed an order with the Order number: ms-314905381 and during the order, the wrong email address was entered. I tried contacting O2 on how this can be changed but I could not get anyone to ask on how this can be changed.
I have seen an old default from 2015-2016 on my account it hasn't been updated since 2016 and I have no idea who is dealing with it now I have emailed credit referrals over the last 3 weeks and still no response is there any admin on here who can ass...
HiI ordered a new IPhone on 27th May which included next day delivery. The order status says complete but still no IPhone. Every time I check DPD tracking it says due for delivery today. I’m worried the phone has been lost. Right now I’m paying for s...
I gave O2 a PAC code to transfer my old number from another network. 2 days ago both sims worked, now for a 2nd day both sims show no network. No amount of reboots, power offs or flight mode switching is working .Initially I had issues doing the swap...
Hi can anyone help? I'm trying to cancel my rolling monthly sim contract, I see that I have to give 30 days notice. But I have so far (third attempt) been unable to talk or phone or email anyone, the MyO2 site just sends me round in circles. Any idea...
Hi, I have international bolt-on activated; I checked my phone settings and both outgoing and incoming international calls have 'call barring' switched off. I was trying to contact O2 support but I can't at the moment. Aura is not helpful, as it only...
So I upgraded to a new contract on a new device, and I paid an upfront cost of £30. When the device arrived I didn’t like it and returned it via post. O2 have cancelled my payments for the device, but I haven’t had the £30 returned- will I actually g...
I wronly entered PIN 3 times, obtained my PUK code and phone wont accept code. Its a Vodaphone device, should this matter? I can't find any menu in the phone that would allow me to enter the Vodaphone PUK that I have.
Anyone else had the e-mail "Don’t forget – we’ll give you £100 off any new phone." with a discount code. Just gone to use mine and you only get £50. Been told by chat it's being escalated but somehow think it's not just me.
