Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contract end date

Hi, my contract end date with O2 is 28/05, I already have my PAC code, I am trying to find out when I can move provider. Can I give my new provider the PAC code so I transfer numbers on 28/05, or do I have to wait until 29/05 to be able to move provi...

Resolved! Cancel contract

Hi I have a contract on an iPad that I no longer have. The device is paid for but the data is still being charged.How do I cancel this whilst the call centre is closed?Thanks

Extra allowance suddenly stopped

Has anyone had it where their free extras have suddenly stopped? I get 10gb and I also get 40gb free until 2021... i noticed this month I've only received 20gb free ...

Resolved! End of contract

I am about to pay the last bill on my phone.. i do not wish to keep the sim and continue to pay for data or minutes etc. will this cancel on its own..

Cancelling order

Hello I was wondering if anyone could help I ordered the wrong phone for my upgrade today cancelled it ten mins after they said it has been cancelled and it says still out for delivery and showing up on my app I have rung three times today to cancel ...