Solved: iPad frozen/not powering on

Shannon95 · ‎30-05-2020

I currently have a pay monthly plan for an IPad Air and up until today it was working fine. However upon trying to use it today it powered itself off and is currently glitching between a white screen with the Apple logo and going completely blank. I have tried resetting the device to no avail. Is there anyone that could advise me on this situation as I am unable to contact O2 directly after multiple calls and messages. Thanks 😊

MI5 · ‎30-05-2020

@Shannon95

Apple are best placed to diagnose issues with their products https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-05-2020

@Shannon95

Apple are best placed to diagnose issues with their products https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

iPad frozen/not powering on

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