Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 18799 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 190594 Views
  • 2 replies
  • 2 kudos

Network Down

Not getting any calls in or out, when is this going to be resolved?

KW23 by Level 1: Joiner
  • 491 Views
  • 3 replies
  • 0 kudos

Device plan settled

My account details come up with the message "Device Plan Settled" and I am unable to make calls. I'm not sure what is going on. How do I restore my coverage?

toby111 by Level 1: Joiner
  • 332 Views
  • 3 replies
  • 0 kudos

Unable to call anyone

I am not happy at all unable to call anyone no network, someone better contact me To sort this out as I am on my own isolating! This is the only phone I have, if the networks down again then I want a refund and will go with someone else

Sarah26 by Level 1: Joiner
  • 1888 Views
  • 17 replies
  • 0 kudos

Phone calls

Are there any issues as I can't call or receive calls

Johnc by Level 1: Joiner
  • 349 Views
  • 3 replies
  • 0 kudos

Can’t make calls

I can’t make or receive calls.. It’s dialling like you are going to connect then drops like you’ve got no network coverage so not sure what’s going on

Got a text- Unable tp process bill

Hi, Got a text from 07385566301 O2- We were unable to process your latest bill. In order to avoid fees, update your payment informatiob via: Can you please advise if this is scam? Thanks Krina

Krina by Level 1: Joiner
  • 441 Views
  • 4 replies
  • 0 kudos

Unable to make calls to gp

Hi I'm trying to contact my gp re a sick child and cant make calls or get anywhere through o2 help.. need help asap

Cwray-21 by Level 1: Joiner
  • 348 Views
  • 2 replies
  • 0 kudos