This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 329906 Views
  • 2 replies
  • 2 kudos

Resolved! Payed bill

I have payed my bill on the date due, received confirmation by email also yet I’ve had non stop phone calls saying it’s overdue! I can’t speak to anyone about it, not sure how I get through to show proof it’s been payed!

Kellh14 by • Level 1: Joiner
  • 873 Views
  • 4 replies
  • 0 kudos

Resolved! Phishing??

I have just received a text from 07385 763897 stating that they were unable to process my latest bill and to avoid fees I should update my payment information via:- [mod edit: removed to ensure safety] Could You please confirm whether this is a genui...

Lucifer49 by • Level 1: Joiner
  • 573 Views
  • 1 replies
  • 0 kudos

Bills and upgrade

Hello I am wanting to upgrade my phone but the message in the upgrade box says I need to pay my bill I’ve paid my bill and still getting the same message does it take a while to update?

Jake94 by • Level 1: Joiner
  • 457 Views
  • 1 replies
  • 0 kudos

Overcharged on my bill

This month I’ve been charged twice for my line rental and once for my contract plan, and it’s still telling me my device plan payment is overdue and customer service won’t answer the phone, terrible service

Jack4 by • Level 1: Joiner
  • 587 Views
  • 2 replies
  • 0 kudos

Upgrade screen

Every time I try to upgrade phone on my 02 the screen just stays on the loading screen, have refreshed page, deleted app though still the same

Mi1 by • Level 1: Joiner
  • 930 Views
  • 4 replies
  • 0 kudos

Bill

Hi I’m wanting to pay my bill over the phone but my call have been cut off and it’s not accepting my online payment

Rachel79 by • Level 1: Joiner
  • 517 Views
  • 1 replies
  • 0 kudos

o2 barefaced lies

Has anyone else had disgusting experiencies with the call centre staff in south africa?

manu by • Level 1: Joiner
  • 614 Views
  • 3 replies
  • 0 kudos

Resolved! Lost sim card

My phone is on PAYG. I changed it to montly at the beginning of June and 02 sent me a new sim card. I had to wait to change it. i went to swap over the card this morning and I can't find the new sim card. I tried the numbers I haveto ring O2 (202 fro...

Rzan by • Level 1: Joiner
  • 877 Views
  • 4 replies
  • 0 kudos

Resolved! transferring number from giff gaff

i got my hubby a new phone on pay monthly - he was on pay as you go with giff gaff (he lost his phone with giff gaff sim in it) Got a PAC CODE and filled in an online form and waited and waited for a text to say we had swapped. im still waiting. hubb...

mrsmartin by • Level 1: Joiner
  • 924 Views
  • 4 replies
  • 0 kudos
Top Kudoed Authors
View All
Top