Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Problems paying my bill!

I am struggling with my bill.O2 have now disconnected my phone from incoming or outgoing calls and messages and yet to speak about my bill, of which O2 have tried taking £428 off me that I don't have, I have to phone to do so???Wtf?Why can't I use em...

Resolved! Upgrade address

Hi, I want to order an upgrade, but want to send it to a different address than my account, is this possible?

Resolved! Contract phone

Iv not had any conforms that my order has been dispatched and I can’t verify my email

Resolved! Upgrade with new number

My phone is due to upgrade next month, I am wanting to uograde but with a new number, is this possible in anyway as the live chat is unavailable

Resolved! Disney channel offer

I have been contemplating adding the Disney plus extra, but I am concerned about how much data would be used. I don't have broadband, so I rely on mobile data.Does anyone know how data hungry the extra is?

O2 Open

I received my new phone today from O2. I am a teacher and qualify for 25% discount off my airtime plan via O2 Open. In order to access this, you need a 5-digit company code. My school does not have a 5-digit company code and, regardless, my school is...

Resolved! keep my number

Hi, when i ordered my o2 sim, I supplied my PAC code. Do I still need to fill in the online form to port my number accross, or will it already be in process.Thanks

Resolved! I want to block txt from online surveys

I received many txt from online Surveys..they charged for every txt money..last time I had 18£ more to my contract.Please how I can stopThanks

Resolved! O2 Monthly contract ending, want to keep pnone and number and go onto SIM only O2 monthly contract

Hi Decided to keep my current Samsung S8, monthly contract ends in June, i want to go onto an 18 month SIM only deal with O2, what do i do and when ? Nick

Apple Watch order

Hi!About an hour ago I’ve ordered Apple Watch pay monthly and had confirmation that my order was successful but still no message or email with link to confirm my contract. There is no chance to contact anyone at the moment so not sure what happened. ...

O2

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