Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Split port | number not recognised

Hello, I moved my number over when I signed up for a pay monthly tariff. The number was ported over and I can make calls and send texts but no one can reach me at all. When someone calls me all they hear is sorry the number cannot be recognised. I co...

I want to pay my O2 bill by card but I don't have enough funds in my Bank Account until I get paid.

Can you advise me what I should do.

Can i%20cancel%20my%20direct%20debit%20and%20pay%20by%20debit%20card

I cannot get through onthe phone and wish to cancel my direct debit and pay by card each month???

Activating roaming before travelling to Europe

Hi, every time I travel to Europe I have to contact O2 via live chat and ask them to activate my international roaming. This time, I thought of contacting O2 before travelling, but it seems impossible to get through. Can anybody help? Thanks

Poor signal which hasnt happened before

Hi all, my mum has an old school nokia phone (the metal one) anyway the signal on her phone went from 3 or 4 bars to 1 bar if she was lucky but mostly zero bars. i thought at first it may be her phone which was the issue due to the fact the phone is ...

Sin

Hi I ordered a contract sim but it hasn’t been delivered what can I do about this I ordered it on the 23 June

Price match

If I have found a cheaper deal with another provider will I be able to get a price match?

Delayed order

How can O2 advertise a Sony Xperia 1 II 5g for next day delivery now.yet an order placed on the 13th June can not be done as they are "awaiting stock for my order".This got anything to do with the fact 18th July is the cut off for the £250 FREE headp...

My device plan

Hi, quick question regarding my device plan? It says I have left to pay £105 of my bill? But I worked it out that if I pay this months and next months that’s £120 thats an extra £15 on top of what is supposed to be owed? My upgrade is available on th...

Cancelled my account

i requested my account to close, i gave the 30 days notice and was told my account will close on the 4th of July, but my bill is does not reflect a closed account, wondering when will 02 will close my account and stop charging me.

O2

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