Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 455819 Views
  • 2 replies
  • 2 kudos

Resolved! Scam call?

I received a call from 0800 066 4121 claiming to be O2 and to give me 40% off my airtime bill - they did send a code through to my phone which did come through under 02 but I wasnt sure if it was a scam so I hung up - they then called again three mor...

NC3398 by Level 1: Joiner
  • 2582 Views
  • 3 replies
  • 0 kudos

Resolved! Amazon Vouchers for referral

Back in March/April O2 were promoting an offer where if you referred a friend who took out a contract with them both you and the friend woudl receive £25 Amazon vouchers. I contacted 02 in July who said the vouchers would be forthcoming but nothing h...

MrsCole by Level 1: Joiner
  • 797 Views
  • 3 replies
  • 0 kudos

Data not working for months

For months my data has not been working.What O2 services have asked me to do and I’ve done: I have restarted the phone, restarted the network settings, vOLTE 4G is on, WiFi calling is on, data is on, mobile roaming is on, the tariff has been renewed ...

Sabah by Level 1: Joiner
  • 794 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch

Apologies if I’ve missed something obvious in the forum or O2 website but as a potential new customer I can’t see an answer.I want to join O2 and buy a cellular Apple Watch (I have an unlocked compatible iPhone and will probably buy the watch direct ...

TheBigUn by Level 1: Joiner
  • 517 Views
  • 1 replies
  • 0 kudos

O2 Recycle in store

Can you still do an upgrade in store and use o2 recycle so your handset is handed in to cover the outstanding balance on your current contract. I have done this in the past but a friend told me they don’t do it anymore and you have to send it away an...

Biggitch by Level 1: Joiner
  • 6869 Views
  • 2 replies
  • 0 kudos

Resolved! Number change

How do I go about changing my mobile number

My2 by Level 1: Joiner
  • 985 Views
  • 2 replies
  • 0 kudos

Resolved! NECTAR

does anyone know how to collect nectar points on o2 pay monthly plans?

nectar by Level 1: Joiner
  • 1583 Views
  • 1 replies
  • 0 kudos

Default ruining chance of mortgage and o2 not responding for over a year!!

HelloIs there anyone who can help get the credit referrals team to contact us? We have been trying to find out why a paid and up to date closed account has been defaulted but after a year of emailing nobody is coming back to us.We want a mortgage but...

Tori89 by Level 1: Joiner
  • 924 Views
  • 4 replies
  • 0 kudos

Resolved! Phone number

How do I get a phone number for o2 so that I can change my bank details please

Sarah322 by Level 1: Joiner
  • 1216 Views
  • 3 replies
  • 0 kudos

Resolved! Can’t receive incoming calls

I’ve recently joined O2 and transferred my number from EE. Today my transfer has happened but I can only call out. I’m not receiving any calls on either my transferred number or original O2 number. I’ve followed all the guidelines and registered my n...

Belboy by Level 1: Joiner
  • 1705 Views
  • 5 replies
  • 0 kudos