Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Upgrade after 6 months

Hi. When picking o2, I was told I will be able to get a phone after 6 months of being with o2. I got a suggestion to upgrade my sim tarrif, as I needed more data, I have changed my pay monthly plan last week. Now it shows that I have to wait to get a...

spend cap

what the hell is this spend cap **** that has just come up on my text, never had anything like this before in all the years i been with o2, is it another way of ripping me off for more money since my contract has finished and my monthly bill has gone...

Billing date

I want to change my billing date to when I get paid but I have to ring to do it. But I’m not allowed to ring because it’s not an emergency. And the online chat is closed

Spend cap

IME wanting to add a £0 spend cap on all my 3 phones

Resolved! Svam text?

Had a message saying unable to process payment but on myo2 says its paid and its gone out of my bankCant get on to live chat to speak to an agent.Any advice would be appreciated

payment

I am a pay monthyl customer, and paid my bill early this month ( before it had been requested from my bank) i have been charged however they have still taken a payment from the bank. has this happened to anyone else before and whats best thing to do?...

Resolved! Text message from O2

Hi, I'v received a text message from you today saying you have been unable to process my bill, yet I've checked - it's been paid and the money has left my account. Please advise.

Resolved! recieved a text regarding a unpaid bill from 07385658592

I have a text mesasage regarding an unpaid bill from mobile number 07385658592. I have checked online and my bill has been paid. anyone ele had this

Resolved! Number porting today

I am due to port my old number today from giffgaff to 02.Request was made yesterday @3pm.Now both my old sim and 02 sim are only allowing emergency calls.I keep restarting my phone but still emergency calls only.How long should this take today?Thanks...

Resolved! Nhs

xxxxxxx.xxxxxx@xxxxxxx.xxxxx.xxx [mod edit: please do not post personal information on the public board. Thanks!]

O2

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