Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Change my number

Hi. I really need to change my number asap. Ive been trying to call. Cant get through to the right people due to covid. Please can you help......

Resolved! Bar

I am trying to get a bar lifted on my phone but everytime I call its tells me to go online when I go online there is nothing to assist or help me

Resolved! Direct debit

I have recently just got this contract and it’s been the worse contract 02 have given me. I’ve had problem after problem. I pay monthly but for some reason my airtime plan doesn’t come off with the rest of my direct debit so I end up paying it separa...

About finished contract

Hi my contract with o2 should finish 22of July. I took new contract one moth before from Mobile phone direct company but still with network o2 and I will keep my number. Unfortunately I must to pay £33 extra which I can get for what? I pay my bill ev...

Resolved! New device

Hey so I’ve already claimed of my insurance on my phone once but I feel like I need to do it again can I do it again if so does it work the same wayThanks

Resolved! Phone paid off then airtime increased so change tariff?

My phone was paid off in June but my new bill for airtime has lost its discount and so I am paying more then expected. I have 4 numbers on my a/c but this one has lost its discount, the others one still show them. I guess I will get one if I upgrade ...

Resolved! Warranty

Is accidental damage covered by my warranty

Resolved! merging accounts

HiI have 2 active accounts with o2 and i would like to merge them together can anyone help me please

Resolved! active my old number via pac code

hi i just get my sim two days before i want to active my old number on this sim i get my PAC code from other provider kindly can you help me out plz

Resolved! I want to change my O2 sim pay as you go to pay monthly

xxxxxxxxxxx this is ky O2 Pas as you go number , i want to change into pay monthly [mod edit: please do not post phone numbers on the public board. Thanks!]

O2

Forum Posts