Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Calls from Three users say my number is unrecognised

Hi, I breifly joined Three last year until their terrible network service forced me to cancel almost immidietly and move my number over to O2. Recently I've been having an issue where some people cannot call or text me, they say because my number is ...

Resolved! Apple Watch

Can I use an Apple Watch with my current pay monthly or do I need a separate tariff

Cannot get rid of history

History button in settings greyed out cannot get rid of history. Asks for passcode. Don’t know passcode

Spend cap

How can I get my spend cap lifted as can’t get threw to change it

IPad tariff

Does anyone know how to cancel a tariff on an iPad, it is attached to another phone bill, I have paid for the iPad and I don’t need a tariff on it any more how do I cancel it??

Complaint

Why have I been charged 6.58 for a 48 p call at 7p per minute call charge to 0844 number. That's pretty disgraceful and entrapment

transfer a number to someone else in the family

I currently pay a monthly plan for my son. He is 18 and now wants to take over the account and keep the number. Is this possible?

Help with%20my%20bill

Help with my bill phone is turned off

Sim card

Hi everyone,I just upgraded my phone through the Refresh program and I asked for a spare sim card as I thought I didn't have the right sized one for the new phone... As it happens, my sim was perfectly fine so I used it on my new phone.So, now, was I...

Premium no’s

Hello I’m trying to text a no beginning with 8 (premium number) but it won’t send how do I get premium barring taken off when customer service aren’t answering their phone?!

O2

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