About Zo

Zo · 02-03-2024

I'm (hopefully) at the end of a long running battle with o2 regarding a code for a pair of Samsung Galaxy Buds that were on offer when we refreshed my daughter's phone in December. I spent hours on the phone trying to resolve it,and ended up moving t...

Zo · 26-11-2020

I ordered 2 Iphones for my teenagers for Christmas in mid-November. Because none of the stores are currently open for click and collect, I paid £3.99 for each phone to be delivered on a specific date,namely tomorrow afternoon, as I'm off work and kne...

Zo · 13-01-2016

Hi,I purchased a phone for my son for Christmas from an O2 store in Nottingham on 10/12/15.I knew which phone I Wanted-lumia 640,the advisor was very friendly, went to get one,asked a few questions at her computer, then showed me a leaflet about the ...

Zo · 02-03-2024

Hi,I can't see where my recent orders would be. Any idea how to access it? (ie what to click on?) I've been onto it and feel like I've looked at every possible thing that I can,but can't see it anywhere.

Zo · 02-03-2024

Hi,yes I appreciate that. I wanted to know if anyone knew what to do if they hadn't received the collection code- particularly when it's o2s fault that it went to the wrong one. I'm loathe to phone Customer Services again,having made several calls la...

Zo · 13-01-2016

Thanks, I tried on online guru but think I was too late! I will try again tomorrow, obviously if she had told me at the time that the credit would go on immediately then I would have arranged to apply it later. I am rubbish with any sort of technolog...

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Order confirmation sent to wrong email address

No dispatch details but due tomorrow!

Son's pay as you go top-up

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Re: Order confirmation sent to wrong email address

Re: Son's pay as you go top-up