on 26-11-2020 08:52
Hello,
I would like to change my payment date as I get paid last day of month and want to pay 1st of month. I have just been billed and it is due to come out 10th of the month, will I be charged differently the following month if i change it?
Solved! Go to Solution.
on 26-11-2020 08:58
Hi @Rainbow1
You'll need to call O2
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen if you have to.
You will have a different charge for the first month of change, a pro rata payment for days missed.
Veritas Numquam Perit
on 26-11-2020 08:58
Hi @Rainbow1
You'll need to call O2
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen if you have to.
You will have a different charge for the first month of change, a pro rata payment for days missed.
Veritas Numquam Perit