Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Sim wont activate

Got new sim put into iphone, waiting on code but not came through. SIm not registering on phone - message is 'No Service' Any advice.

Resolved! Porting number problems

Hi, I ordered a phone sunday and provided my PAC. The phone arrived Monday and my number ported Tuesday - however, I don't think it’s completely ported. Is it normal it may take longer than a day? I’m fine making and receiving calls but I’m not recie...

Resolved! Cancel contract

Hi , how do I cancel my contract I’ve done my 2 years and I don’t want to be charged anymore than I have to , thank you

Resolved! Phone blocked

hello, I have an old Samsung phone that I swapped for an iphone. Having set up my own bsuiness I reralised I needed a new telephone number so went with a virgin SIM only deal. Issue is that when I inserted the Virgin SIM card into my old Samsung it w...

No network

I have a new phone s20... Im trying to use the phone but it says not registerd on network.

Resolved! How do I turn off voice mail

How do I turn off voice mail

Resolved! Moving from O2

Hello,I will likely be leaving 02 a couple of weeks before my contract ends and moving to another provider.If I give my new provider the PAC code say 2 weeks before my contract acually ends (since I'm happy to start with the new provider immediately ...

Cancel sim only

Hi, how do I cancel my sim only ? There’s no info on app, the deals available at other providers seem far better at the moment

Resolved! Migrating

how can you get hold of 02? My number was organised to be Migrated from a Business account to a new Consumer account last Saturday and it hasnt happened. I cant get through by phone and I cant seem to get online live chat?

SIM not provisioned porting issues

I joined O2 on 4th Sep on a sim only contract. I gave my PAC code and was due to switch over yesterday. My EE sim switched off at 4pm so I put my O2 card in then spent the rest of the day switching on and off expecting my old number to switch over. F...

O2

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