Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 452496 Views
  • 2 replies
  • 2 kudos

cancel contract

I have been trying since Nov 10th to get my mobile working with 02 I have my PAC number they just can't seem to activate my new sim and transfer number, i have spent hours on line and numerous chats on line they keep saying sending a message t[o xxxx...

Blocked from paying final bill through My Account with no other men’s available

Hi,Left O2 lat month, but didn’t have a direct debit set up. Final bill outstanding but this fails when I try to pay using My02, that was the usual way I paid when under contract.Called multiple customer service numbers with many different IVR option...

DamonJ by Level 1: Joiner
  • 451 Views
  • 1 replies
  • 0 kudos

Disney+

Hi, I was offered Dinsey+ free for 6 months with my latest contract and was told it's really easy to stop it being automatically charged for after the 6 month period is up by going into my o2 account and cancelling the 'auto renew'. Just looked all o...

Rachael2 by Level 1: Joiner
  • 648 Views
  • 3 replies
  • 0 kudos

Need to speak to someone re transferring number to o2

Have completed the online transfer form with my pac code but this hasn’t happened over a week later. I am now paying for two sims . Online chat not working and phone lines just cut off ??? Is anyone working at 02??

Naomi8141 by Level 1: Joiner
  • 556 Views
  • 1 replies
  • 0 kudos

Resolved! Change a pay the day

Hi i wanna change days to pays my bills.. could you change date for a very 7th every month to pay..

DaRo54 by Level 1: Joiner
  • 681 Views
  • 2 replies
  • 0 kudos

O2 Account an issue and Delivery Lies

Hi All, Long story short, i have an O2 account with my partners phone and my apple watch on. My mother also has an o2 account which has my phone on. i was due an upgrade and thought i would merge her o2 account with mine and do the upgrade so i have ...

Switch number

I have applied to get my number switched to my new O2 phone and it’s been 2 days and it still hasn’t switched over?

Katie16 by Level 1: Joiner
  • 1087 Views
  • 3 replies
  • 0 kudos

Bill due date

My bill due date is 5th dec which will be a Saturday will the money come out of my bank on that day or will it be the Monday after?

Resolved! Cancel Insurance

I want to cancel my insurance on the phone.