Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 110658 Views
  • 15 replies
  • 5 kudos

Resolved! I have an overdue payment, help!

Why have 02 gone down hill? They use to be the best network now I wanna move from them. My friend said he wants to go with them. I told him not to [Title changed for clarity]

Anonymous by Not applicable
  • 1267 Views
  • 6 replies
  • 1 kudos

Resolved! O2 and Vodafone Roaming?

I realise that O2 and Vodafone have up until recently shared 4G mast construction via Cornerstone. I also realise that occasionally O2 and Vodafone share masts. Do O2 and Vodafone allow a sort of internal ‘Roaming’ where an O2 user might roam on Voda...

Resolved! Keeping my number

I see new contracts being offered by companies on the O2 network that are £200 cheaper than the best upgrade that O2 can offer me. Can I take advantage of this and still keep my number?

Anonymous by Not applicable
  • 966 Views
  • 7 replies
  • 0 kudos

Resolved! Re-Activating old number

I am a pay monthly customer and not to long a go had my number changed for reasons thought the old number is attached to other accounts of which I keep getting lockouts on and codes sent to as not great one for remembering stuff and updating numbers ...

Anonymous by Not applicable
  • 3264 Views
  • 11 replies
  • 0 kudos

Resolved! Tethering in EU

Now the new regulations have come into play within the EU, can I tether via my iPhone to use as a personal hotspot within my allowance whilst travelling by train through France, Belgium and Germany or will I incur extra charges?

JenniS by Level 1: Joiner
  • 2006 Views
  • 2 replies
  • 0 kudos

Resolved! Help :(

I was told I could have a free handset upgrade from 17th September 2017. When I got to the local store no free handset was available and now I’ve had a change of circumstance with my money. I now have an iPhone 8 and I had to take out a device plan e...

Tommy92 by Level 1: Joiner
  • 935 Views
  • 4 replies
  • 1 kudos

Resolved! Charged for a call I know I didn't make

So I was browsing my bill (I've also google'd the number) apparently (and I know I didn't as there's no record of it on my call log) I made a call to a 0844 Number (Not sure if it's allowed to be posted) I did google the number though and seems it's ...

Resolved! Pat & go call logs

HiJust wanted to ask wether it is possible for someone on pay and go to gain access to past call logs from 02

Anonymous by Not applicable
  • 668 Views
  • 2 replies
  • 0 kudos

Resolved! Can I get a contract?

I have no credit history even when I have tried to do a free online credit check it's come back with 'we couldn't find anything'. I can't even get a Debenhams card so I am pretty much screwed. I haven't got bad credit because I am like the most sensi...

Anonymous by Not applicable
  • 1129 Views
  • 8 replies
  • 1 kudos

Resolved! Phone upgrade not being sent! o2 sort this!

This post itn't for discussion - however I'm hoping for feedback from o2 direct. Last weekend I upgraded to the Samsung S7 and paid for Saturday next day delivery, I stayed in the house all day in order to receive the package from the delivery driver...

Anonymous by Not applicable
  • 1078 Views
  • 4 replies
  • 0 kudos