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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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Resolved! O2 account still appearing on Credit report

Hi All, I've recently started work on improving my credit score as I'm saving up for a house. I notice on my open credit accounts I still have my old O2 phone, My current one is on there which is fine but it's still displaying my old one. Anyone got ...

Upgrade

hi ive been looking at my upgrade options and my contract dont end until nov 2022. But ive already had my phone for about 2 yrs ...so you must upgraded my contract without me knowing ....if i upgrade i at least want a new phone please can you help

lee13 by • Level 1: Joiner
  • 542 Views
  • 2 replies
  • 0 kudos

£36.667 charged for a whatsapp call

I was charged £36.667 extra for a call I made through 'Whatsapp' on my phone. They charged me as if I made an IDD call through my phone. I thought Whatsapp calls only goes through internet connection/ data usage. Could someone explain, please?

Lenovo Smart Tab M10

I have received my new Tablet but I haven't received a SIM. I'm on a Pay Monthly contract, do I need a SIM?

Pelmore by • Level 1: Joiner
  • 425 Views
  • 2 replies
  • 0 kudos

buying a data bolt on

I cant buy a data bolt on to take me to the upgraded tarif I have arranged - any help>

sueice by • Level 1: Joiner
  • 429 Views
  • 2 replies
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Swap my numbers

I'm wanting to keep my giffgaff number aan use it on my02 pay monthly I got a pac code of giffgaff but struggling to do it

Wayn by • Level 1: Joiner
  • 471 Views
  • 2 replies
  • 0 kudos

Disney extra

I just renewed my contract and opted for another 6 months free disney plus as my extra but my end date remains unchanged will it change after the end date has passed or have I lost out on my extra?

Payment and billing

Due to Covid-19 I am unable to pay my phone bill right now, it has been cut off and I am unable to call 02 is there a way they can call me

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