Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 272027 Views
  • 2 replies
  • 2 kudos

Resolved! Apple Watch

Apologies if I’ve missed something obvious in the forum or O2 website but as a potential new customer I can’t see an answer.I want to join O2 and buy a cellular Apple Watch (I have an unlocked compatible iPhone and will probably buy the watch direct ...

TheBigUn by Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos

O2 Recycle in store

Can you still do an upgrade in store and use o2 recycle so your handset is handed in to cover the outstanding balance on your current contract. I have done this in the past but a friend told me they don’t do it anymore and you have to send it away an...

Biggitch by Level 1: Joiner
  • 6417 Views
  • 2 replies
  • 0 kudos

Resolved! Number change

How do I go about changing my mobile number

My2 by Level 1: Joiner
  • 851 Views
  • 2 replies
  • 0 kudos

Resolved! NECTAR

does anyone know how to collect nectar points on o2 pay monthly plans?

nectar by Level 1: Joiner
  • 1343 Views
  • 1 replies
  • 0 kudos

Resolved! Phone number

How do I get a phone number for o2 so that I can change my bank details please

Sarah322 by Level 1: Joiner
  • 918 Views
  • 3 replies
  • 0 kudos

Resolved! Can’t receive incoming calls

I’ve recently joined O2 and transferred my number from EE. Today my transfer has happened but I can only call out. I’m not receiving any calls on either my transferred number or original O2 number. I’ve followed all the guidelines and registered my n...

Belboy by Level 1: Joiner
  • 1319 Views
  • 5 replies
  • 0 kudos

Resolved! Number not been changed in 48 hrs

I have hjust joined O2 but I do not want to change my number, so I contacted customer service 2 days ago. they said they would carry that number over in 24hrs, but this has not been updated and it has been over 48hrs. I will not be changing my curren...

Galaxy Z Fold 2 - stock query

Hi all Put an order through last week (Thursday) for the Z fold 2 in black. It said stock would be delayed and delivery would be within 1 week. I wanted to know how I should read this. Does it mean within 1 week as in they know stock will be in withi...

Resolved! Upgrading smartphone

Hi,I know very little about smartphone tech, so please forgive this very basic question...I currently use a very old smartphone and want to upgrade to a new phone with lots more internal memory. I am happy with my existing O2 sim deal, so would like ...

Custard by Level 1: Joiner
  • 367 Views
  • 1 replies
  • 0 kudos