Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Insurance

How much is full insurance a month i know damage cover os £7.50

Watch

I just bought Apple Watch se. But it won’t let me connect it to cellular. When I put in my o2 information it says the is a problem to call 202 and quote code 88.

Daughter phone upgrade for Xmas

I want to upgrade daughters phone for Xmas but I don’t want her knowing, is there a way to block upgrade message to her phone so she doesn’t get the upgrade text as I want it to be a surprise?

Resolved! call listings since May

HiI am wondering if there is anyway possible to track numbers called and received from May? I am having issues with a company denying I called them. The call was recorded and they are again denying this. I have contacted the Ombudsman resposible for ...

Can't roam in Cyprus with o2

Can't make calls or send messages while roaming in Cyprus with o2 pay monthly on samsung galaxy note 9.Need help

Resolved! Out of contract

HiMy contract ended at the end of November and I’m now on a monthly rolling charge . I have bought a new phone and contract with O2 via mobile phones direct. I kept my number. Do I need to cancel my rolling monthly contract with O2?

Resolved! New customer

Hi. I’m a new customer, I signed up for a pay monthly sim last Saturday and the sim still hasn’t arrived. Pleased can this be looked into

How do I add another device or SIM to my account

looking to add my elderly parent to my account. Parent is currently with another supplier on a Pay as You Go scheme. The thinking is to transfer to O2, with their existing number, that can be put on my account - recall something call Sharer plans tho...

Trying to buy Apple Watch as gift

I am trying to purchase an Apple Watch on pay monthly through 02 however it is for a gift. Can I purchase it through my 02 account and then the number be changed later on to my partners number or is there no way of me doing this discretely?

O2 have destroyed by credit score rating - very bad situation

Hi fellow O2 customers, My house has been sold and I have today been refused a mortgage on my next property on the basis that I have ‘defaulted’ on an O2 phone contract/credit agreement in 2015. This is an O2 error. I have full O2 chat transcripts sh...

O2

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