Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 120400 Views
  • 27 replies
  • 5 kudos

iMessage on iPad pro

Hi, why are o2 selling the iPad Pro on contract with a tariff of 100 texts per month, when you can only use the data side of the plan.It appears after chatting to o2, I can not use the iMessage on the iPad Pro, as the sim according to them is data on...

cwmparc by Level 3: Thinker
  • 832 Views
  • 3 replies
  • 0 kudos

VAT

Hi- is the VAT included in my bill?

su1 by Level 1: Joiner
  • 489 Views
  • 1 replies
  • 0 kudos

Resolved! Direct debit

I've downloaded the direct debit mandate but I'm unable to fill it in on my tablet. Am I doing something wrong.ThanksGraeme

Gee1 by Level 1: Joiner
  • 1059 Views
  • 2 replies
  • 0 kudos

Resolved! Adjustments

Why have I been charged £40 for "adjustments"? What is that charge and why did it happen? The way it looks is just a scammy thing to get more money off of customers. If it was a mistake (which I hope it is) I would like the money to return to my acco...

JakubJ by Level 1: Joiner
  • 2281 Views
  • 7 replies
  • 0 kudos

Resolved! Browsing

I want to enable viewing adult sites

Symran by Level 1: Joiner
  • 740 Views
  • 2 replies
  • 0 kudos

Resolved! Pay a go

i want to have a monthly plan on this account without having to change my sim card

Rodrigo by Level 1: Joiner
  • 749 Views
  • 2 replies
  • 0 kudos

Resolved! Overpayment

Hi,I'm on a £20 sim only tariff. I have 17 months left.Is it possible to make a overpayment on my account of £340 to cover the 17 months?Thanks.

Kamal by Level 3: Thinker
  • 2487 Views
  • 14 replies
  • 0 kudos

Resolved! My name is spelt wrong

Hi ive just noticed that my surname is spelt sott and it should be Scott

VanessaL by Level 1: Joiner
  • 803 Views
  • 1 replies
  • 0 kudos

Resolved! Sim swap

Have a phone that has original sim but need a sim for IPhone. Can I get a new sim but keep my plan, and number?

Resolved! Account balance in credit

Hi, if for example my bill was £30 a month and I decided to make a payment of £60 to my o2 account, then obviously my account would be in credit by £30 which would just go towards the following months bill.If in the meantime I was a bit strapped for ...