Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! number port

Hi just ported my number over today but when i send a text it is the number that came with the sim calls work ok just text any idea ????

sending texts to an address out of the UK

All my text messages sent from here in UK to Philippines are "not delivered" - I have paid for a lot of text use. How can I fix this please?

Ending pay monthly contracts and changing to pay as you go

Hi does anyone know what the procedure is for ending a pay monthly contract when a current contract is up for renewal. Basically I have a number of o2 pay monthly contracts and instead of renewing I would like to go to pay as you go as each contract ...

Resolved! suspicious purchase on mobile broadband

I have two purchases listed as Health from Bona Fide Mobile ltd - both for £3.00 pounds each - which I have NOT bought Can`t get further details - anyone know something? It looks like you landed on a popular topic that many are viewing! Why not regis...

Resolved! Call charges

Please can someone advise me. I am not supplied a work mobil but my boss wants me to phone customers in Northern Ireland are these calls from uk mainland free? Thank you

Resolved! Cancel

I would like to cancel my account

Resolved! Data

Running out of data and it won’t let me buy a bolt on

Unlocking an android phone to work on other networks

Any body else had an issue where trying to unlock an android phone you get an email back saying cannot unlock iphone? forgot how bad o2 where.

Resolved! WiFi calling

Hello, I have an iPhone 7. I’m on a SIM pay monthly contract and have been using WiFi calls and 4G calls. Yesterday I got a notification that it has been switched off. I can’t turn it back on in my phone settings (the toggle switch just prompts to co...

Airtime Bill Non payment

Is it possible to keep paying off the device and not the airtime bill (or have it on payment arrangement as I'm not using O2 services anymore) as I got laid off my job and have been struggling financially?

O2

Forum Posts