Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 15 replies
  • 5 kudos

Resolved! O2 inclusive zone

I am curious as to why I have a bolt on for O2 inclusive zone travel... I am in Mexico which is in the list.... And I am being charged for texts and calls... I have sent 2 texts and made 1 call yet have 4 charges for texts.....

Whit2k by Level 1: Joiner
  • 6 replies
  • 0 kudos

Hi all, I am currently roaming around the US and Canada (...

Hi all,I am currently roaming around the US and Canada (pun intended) and am experiencing the same problems with my O2 travel inclusive zone bolt on...I have a 15GB data package with a new Samsung Galaxy S9 which includes the O2 Travel Inclusive Zone...

DOCTOR_P by Level 1: Joiner
  • 9 replies
  • 0 kudos

Resolved! Call Forwarding

Hi, I have a O2 Contract phone; my question is this:1. Can I set "call forwarding on all calls" to my work phone? My work phone is a Irish SIM and number.2. Is Call forwarding feature a supplementary service that accrues an extra charge? Thanks.

lmiemr by Level 1: Joiner
  • 6 replies
  • 0 kudos

Roaming in BG

We have always used our Uk phones in our house in Bg without difficulty In fact a much better signal than in the uk connecting to A1BG which is the only network in the village. Now we cannot connect even to text or phone NO SERVICE!! Every one else i...

Malina by Level 1: Joiner
  • 5 replies
  • 0 kudos


I wanted to pay £20 off my bill and clicked on the right option of other amount but o2 decides to take full amount and this is second time its happened what can i do

Phonebill by Level 1: Joiner
  • 6 replies
  • 0 kudos

Resolved! Swapping sim

hi I’ve just tried to swap my number to another network and it wanted my sereal number off the SIM card and it not worked any idea how I can do it

Carl by Level 1: Joiner
  • 3 replies
  • 0 kudos

Help ... I want a Disney ending

Hi can anyone make any suggestions - I have just re-newed an O2 contract for 24 months, not massive, just £18 a month as part of an upgrade package for a new phone (through Phone Spot). ... ... yes, I was that person and I can hear the sniggers and t...

Gail by Level 1: Joiner
  • 8 replies
  • 0 kudos