Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Transferring my number

My number hasn't transferred over to 02 yet please can you tell me when this will be changing over ? I wanted to keep my old number and I submitted a form online 2 days ago with my PAC code etc

Resolved! Fraud identity check

Signed up for a phone with O2 the other day. Was asked for the full details of my Visa Debit card, including the 3 number code, as part of checks. Found this a bit odd. (Paying by direct debit so debit card shouldn’t come in to play).Is this normal?

Resolved! SIM Only Data Settings?

Hi. I was on a O2 Refresh contract but have paid off my device and changed to SIM Only. I have noticed since then that I am not getting notifications when out and about on 4G and web browsing isn't great either. Are there different mobile data settin...

Resolved! what number do i dial to pick up my voice messages

i have an old nokia phone, not a modern i phone. i think it may be what they call android? i dont knowi have tried trying to talk to a human at o2 for the last 3 months with no joy whatsoever. just keep going round and round on the web site. all i wa...

Resolved! Disney plus price increase

Hi allWas wondering if the price of Disney plus will stay the same for us tomorrow as the standard price is increasing

Resolved! Upgrade and airtime bill

If I pay off my device plan and get an upgrade, will I still need to pay for the old airtime bill?

Resolved! 4g to 5g - Iphone 12

Hi all, Any thoughts on the below much appreciated. When the iPhone 12 came out last year, I renewed my contract to get one, but once inserted the new 5g chip didn't work.I took the old chip out of my iPhone XS and put it in the 12 and it worked stra...

Resolved! Bill unchanged after paying off device

Why is my bill still the same amount now that I have paid off the device? Surely it should have reduced by the monthly cost of the device?

Help with Getting onto Manage my Dongle Screen

Good Morning, I have been trying for the last two days to access my account details. I sign into my 02 ok, but wheni click on " Manage my Dongle ", chrome says the page is unavailable... Are O2 having problem's by My O2 at the moment ? Many Thanks Ad...

Resolved! Data

20 gb disappeared suddenly overnight..how does this happen

O2

Forum Posts