Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 330337 Views
  • 2 replies
  • 2 kudos

Resolved! I lost my sim

Hello my name is Gheorghe. And I lost my sim can I have another one please...?xxxxxxxx This Number I lost please send another sim. Have good day [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

86 by Level 1: Joiner
  • 580 Views
  • 3 replies
  • 0 kudos

Resolved! 5G sim only tariffs

Where can I find details of O2 sim only tariffs for 5G.

DaveR by Level 1: Joiner
  • 915 Views
  • 5 replies
  • 0 kudos

Bringing old no to o2

When I ordered my sim to change network to o2 I quoted my Pac no with order, as wanted to keep old number. Sim arrived with new tel number. Went online and put my Pac no in on thursday 11/3. Still on temp no. Have switched phone on and off repeatedly...

Gk62 by Level 1: Joiner
  • 489 Views
  • 2 replies
  • 0 kudos

A21s Not Charging

I've only had my Samsung Galaxy A21s since November and as time has passed I've been having increasing difficulty with charging the battery. First the fast charge stopped, then I would have to restart the phone as it would be the only way for it reco...

Colin_ by Level 1: Joiner
  • 520 Views
  • 1 replies
  • 0 kudos

Resolved! Reduce my tariff

I have paid off my device and am due an upgrade but honestly don't care about changeing my phone. What is bothering me is that my current tariff no longer suits my needs. I have checked all of the tariff change options on 'My O2' and all of the offer...

Tyrone1 by Level 1: Joiner
  • 853 Views
  • 1 replies
  • 0 kudos

Resolved! Voicemail

I keep getting a notification saying I have a voicemail but there's nothing there an no saved message

Resolved! Bolt On

I experienced some bad coverage as was working in a very remote area . My data was down so much that I didn’t have enough to load the o2 app properly . I needed to add a bolt on . When doing so my phone had to be switched off and on again due to upda...

GrayA by Level 1: Joiner
  • 1493 Views
  • 7 replies
  • 0 kudos

Resolved! No 3G or 4g or any internet at all

Had a replacement phone iPhone 12 Pro Max and SIM card since having the device I can’t get no internet on it. I’ve reset all the network settings as guided on a thread on here. Any ideas it calls and send text messages just no data connection

Janepalm by Level 1: Joiner
  • 687 Views
  • 2 replies
  • 0 kudos

Order phone

Im order phone 10 says ago but its still doesnt come how long need wait for new phone comes ?