Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! APN correct?

Good Morning, Is this APN for pay monthly correct? mobile.o2.co.uk ?

Resolved! Call barring

Hi all,I would like to be able to enable call barring for outgoing international calls and I have tried using the default password 0000. O2 customer service agent kept repeating I must have changed the password as they have no control on that. I did ...

I can’t seem to be able to share data

I can’t. It’s hurting my head 路‍路‍

Site not working only on O2

Hi, Am trying to access my work website on 3G and 4G networks but site fails to load. Site is https://fourquant.com The error only happens on O2 is fine on EE and Vodafone Can anyone shed some light. Many thanks Tristan

Wont let me pay bill or use phone to call services to do so

Hi , I have two accounts that I pay for and they have registered only one so I can’t pay for my other phone on this account so rhey have deactivated and when I try and go to the payment line it says I don’t owe anything as I have paid for the device ...

Resolved! Monthly bill

My contract is about to end in the fall of this year and I'm wondering how O2 works out their "Pay monthly" scheme when it comes to the break down of tariff/phone finance. I got a Samsung s10+ with my last contract and I'm assuming that a £40 / month...

phone won't ring

My wife cant ring me on her phine

Resolved! Charged twice

I was charged twice this month for my new contract and I don't know what to do

Resolved! Transfer a sim only account from my wife to me

Hi,My wife has just taken out a monthly contract sim only and now needs to transfer the contract, the sim and the number to me.Is this possible? How can I do it please?John

Resolved! Does Direct Debit end automatically after cancelling contract?

Hi So I called O2 last week to cancel my contract and they said everything was sorted and MyO2 now shows up as me having no services with them anymore which is great Today I got charged though, and would like to know if that's normal or if I need to ...

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