Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 277871 Views
  • 2 replies
  • 2 kudos

Resolved! Contract end date

Hi how do I found out my contract end date for tariff? Thanks

Thsjp01 by Level 1: Joiner
  • 558 Views
  • 1 replies
  • 0 kudos

Resolved! Text from o2

Had a text from 07391 894132 about my o2 account and billing, is this genuine?

Nathanpig by Level 1: Joiner
  • 400 Views
  • 1 replies
  • 0 kudos

Apple Music charges???

Apple Music have taken £50 from my account. What is going on this was cancelled along time ago!!!

Resolved! Waiting for order confirmation

Hello! I placed an order in March 20, with a paymonthly plan for Samsung Galaxy S21, I also paid upfront, but my order has not yet been confirmed. I could know how long it takes for my order to be confirmed? Can you help me somehow with this dilemma?...

Flo76 by Level 1: Joiner
  • 828 Views
  • 3 replies
  • 0 kudos

Resolved! Not registered on network

I have been to various locations away from my home for the past few days and my phone does not work with the message "Not registered on network". Please send me help via email to: declan.n.pritchard**Personal info**

New sim won't allow me to make or receive calls

Hi, I got a new tablet (galaxy tab s7 plus 5g) in December (3 months ago) and it came with a 5g sim.I didn't use the sim as I already had 4g sim in my phone (galaxy s10 plus) which doesn't support 5g. Yesterday my 4g was being a bit slow and I'm wait...

eamonnd1 by Level 1: Joiner
  • 2105 Views
  • 3 replies
  • 0 kudos

Resolved! Direct debit issues

I’ve recently upgraded my phone and my old payments are still coming out from my previous phone how does I stop it?

Callum29 by Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrading

So I just upgraded and am waiting for my new phone to arrive. How long will it take for my new phone to be my working phone with network etc? Do I need to swap my SIM card over from my old phone to my new phone or will I receive a new one?Thank you

Gc97 by Level 1: Joiner
  • 427 Views
  • 1 replies
  • 0 kudos