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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 232881 Views
  • 2 replies
  • 2 kudos

Change Direct Debit date

How do I change my direct debit date, evertime I try to call I get to a point where an automated message says thank you callling and ends my call. Good way of getting the queues down. How do I get this chnaged or should I just cancel DD as I bet some...

KevRogers by • Level 1: Joiner
  • 297 Views
  • 1 replies
  • 0 kudos

Resolved! porting number

i recently returned to o2, ported my number from virgin mobile , gave code online with o2 and now i've been sent a sim with a different number?

austin by • Level 1: Joiner
  • 759 Views
  • 5 replies
  • 0 kudos

Resolved! Tranferring my number from Pay As You Go to Pay Monthly

Hi, I have got a PAYG O2 Account and wanted to upgrade to Pay Monthly, which I did but realised it is set me up with a New O2 Number. So I have 2 numbers on my account now which I didn't want. I want my PAYG number to be transferred to Pay Monthly. A...

Hardip by • Level 1: Joiner
  • 784 Views
  • 6 replies
  • 0 kudos

Upgrade

I was told when I took this sim contact out that I would be able to upgrade to a device after 3-6 months it’s now been 6 months and my app is saying I not have to wait over another 5 months to be able to do so when it stated a few days ago I could up...

Jessic by • Level 1: Joiner
  • 302 Views
  • 1 replies
  • 0 kudos

Resolved! Payment

£399

Bensandoe by • Level 1: Joiner
  • 477 Views
  • 3 replies
  • 0 kudos

Resolved! Number piggy back

I have just had a complete stranger call me to let me know that a telemarketing company from God knows where is using my number. Is there anything I need to do to stop this happening?

Shackers by • Level 1: Joiner
  • 297 Views
  • 1 replies
  • 0 kudos

Resolved! O2 bill

Paid bill but been charged twice

Resolved! Lost my phone - can upgrade and get a new device but need to verify account with phone number

Hi, Title says it all. I lost my phone about a week ago and notice I have a 'free' upgrade whereby I can get a new device with a renewed contract and the old contract is paid off... So I went through the process. Asking for a new sim and all but I ha...

Kpordan by • Level 1: Joiner
  • 504 Views
  • 1 replies
  • 0 kudos

M & J Aquisitions (Again)

Hi, Hoping somebody can help me with this. I am currently under contract with this company on a business plan which commenced inFebruary 2019 (which was apparently an upgrade but never got a new handset, original contract was taken out in 2017), but ...

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