Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Amazon Vouchers for referral

Back in March/April O2 were promoting an offer where if you referred a friend who took out a contract with them both you and the friend woudl receive £25 Amazon vouchers. I contacted 02 in July who said the vouchers would be forthcoming but nothing h...

Payment

Please can you clarify what bill I need to pay as I have had a text messaged this morning saying I have an outstanding bill.

Advice Needed - Default

Hello,I need some help, is possible.I previously wrote about a DV relationship i was in on this forum and spoke to a lovely lady. I recieved advice from this community forum and contacted credit referrals.However, after explaining my situation, credi...

Bill

Hi from 2 months i have been charging extra money i don't know what it is. last month £ 5 and this £ 15 is it possible to block it ???

Resolved! iphone

I have an iPhone XR on contract and the screen is smashed. It’s got a few black spots covering the screen and little lines running through it like it’s bleeding colours. I’m unsure if I have insurance on this phone

Data not working for months

For months my data has not been working.What O2 services have asked me to do and I’ve done: I have restarted the phone, restarted the network settings, vOLTE 4G is on, WiFi calling is on, data is on, mobile roaming is on, the tariff has been renewed ...

Resolved! Apple Watch

Apologies if I’ve missed something obvious in the forum or O2 website but as a potential new customer I can’t see an answer.I want to join O2 and buy a cellular Apple Watch (I have an unlocked compatible iPhone and will probably buy the watch direct ...

O2 Recycle in store

Can you still do an upgrade in store and use o2 recycle so your handset is handed in to cover the outstanding balance on your current contract. I have done this in the past but a friend told me they don’t do it anymore and you have to send it away an...

Resolved! Number change

How do I go about changing my mobile number

Resolved! NECTAR

does anyone know how to collect nectar points on o2 pay monthly plans?

O2

Forum Posts