Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Contract Limit Reached

I have two recent contract phones S21(gift for my mum/mother'sday) & an iPhone 12 for myself so thought I'd get the series 6 apple watch to match the phone and I got a message saying limit reached. I can definitely afford the additional cost each mon...

Resolved! Changing my SIM

I currently have a Samsung Mini 3 phone but wish to change my sim to fit a I phone I believe i need a Nano sim card is this correct andhow do i go about recieving one? Thanks

Resolved! Unlimited data pay as you go

Hello is there any way I can get unlimited data no texts or calls for a mobile wifi box on pay as you go

Resolved! Delivery address

Delivery address finder can’t find my house number

Resolved! Is 0370 free to call from o2

Hi I would like to know if 0370 numbers are free to call from my o2 number

Resolved! Mobile

I have an existing contract which I would like to change by either paying the remainder off and then getting a new phone but I only want 24 month contract can you do this? Or I will continue until the end of my contract then look elsewhere for a new ...

Resolved! Bill credit

My bill credit says -168and it says paid what does this mean like do i owe money or is it money I’ve been awarded

SMS access overseas

Hey guysI’m overseas and unable to use my phone other than in airplane mode for security reasons. My bank and others need to send me SMS codes to confirm purchases etc that I’m trying to make. Is there any way for me to access these SMS texts?Many th...

Resolved! sim swap

swaped contract from a pay as you go, to pay monthly. the new sim is still acting as a pay as you go, how do I get it to swap over to the new contract

Resolved! Paying tarrif I dont use

Hi, I recently got a tablet before I didn’t pay the airtime bill as I didn’t use the tarrif but recently it’s started to say I need to pay although I simply don’t use it. I can’t change the tarrif to nothing and it’s super annoying.

O2

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