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reception

hallberg
Level 1: Joiner
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on ‎25-05-2021 11:42

on ‎25-05-2021 11:42

O2 say recption in my area is good. In or out of my house only have 1 digit reception, which often goes to "no service". Very occassionally I will get 2 digits, but not for long. Frequently I'm on the phone and get cut off. There's nothing wrong with my phone as reception half a mile away is good. Why do O2 claim reception in my area is good when it's not?

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MI5
Level 94: Supreme
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on ‎25-05-2021 11:49

on ‎25-05-2021 11:49

@hallberg 

Signal maps are only theoretical computer simulations.

Actual signal should always be checked with different network PAYG sims before buying a contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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