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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237985 Views
  • 2 replies
  • 2 kudos

Resolved! Activating new sim

I have changed from bt mobile too o2 I entered pac code at time of ordering SIM card. I have activated new sim will the number automatically change some time today ?

Jamie1314 by • Level 1: Joiner
  • 552 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade gone wrong!

So I upgraded my note 9 to a iPhone 12 pro max last night, all well and good.Woke up this morning to notice I had no service on my note so thought oh will be cos new phone is coming today.iPhone arrives and this also has no service with the new SIM. ...

Udesky by • Level 1: Joiner
  • 580 Views
  • 3 replies
  • 0 kudos

4g huawei WiFi box

The box is not connecting to phone. Says wrong password but is the correct password on the inside of the box

Katep by • Level 1: Joiner
  • 482 Views
  • 3 replies
  • 0 kudos

Cancel Upgrade Order and choose different phone?

I just upgraded in the very early hours from my sim only plan to a refresh device plan. I’ve since decided I wish to choose a completely different device...I was choosing between the two originally and at time of placing the order I was firmly set on...

maxwilkes by • Level 1: Joiner
  • 871 Views
  • 4 replies
  • 0 kudos

PIN number

O2 are being no of no help at all, my son has just died suddenly and I do not know his PIN number to enable me to access his contacts to tell them of his passing, what can I do?

Appleby by • Level 1: Joiner
  • 533 Views
  • 3 replies
  • 0 kudos

Resolved! Service cut off while on payment holiday

My service has been cut off while on a payment holiday. i cant even recieve messages from o2 to sign into myo2 to talk to someone from customer service!!! the phone wont even make calls to 202!!! Help please

Resolved! Scam Texts 02 useless in not helping

I have been charged £4 every month on 27th for over a year for RECEIVING ! an unsolicited text from 65202. I have complained to O2 and have text stop and called the company. There is lots of info online to show this is a scam company in Cyprus. It ch...

Mike3 by • Level 1: Joiner
  • 2568 Views
  • 12 replies
  • 0 kudos

Resolved! 0300 calls

Hi Can you tell me how much I will be charged for dialling a 0300 call? Many Thanks

Al6 by • Level 1: Joiner
  • 638 Views
  • 3 replies
  • 0 kudos

Resolved! Ordered a new phone

I have ordered a phone for next day delivery and o2 are not responding to tell me if it has been dispatched or anything. I wanted to know how long it took everyone else to receive their phones

Kia12R by • Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos
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