cancel
Showing results for 
Search instead for 
Did you mean: 

New Contract - Port Question

japsy
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi,

 

I started a new contract with O2 at the weekend. I received the new O2 sim and activated it today. At the time of application, the O2 website had the option of supplying my PAC from my current provider and I did this. Do I need to do anything else to port my number to O2 or will it happen automatically?


Message 1 of 3
680 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 76: Forum Legend
  • 9992 Posts
  • 54 Topics
  • 2981 Solutions
Registered:
@japsy

If you didnt receive a sms from o2 with a date for the port to go through then it hasn't been accepted.

The best thing to do is resubmit the pac code on the website or call Customer Services on 202 from your o2 handset.
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

Message 2 of 3
674 Views
2 REPLIES 2

madasaf1sh
Level 76: Forum Legend
  • 9992 Posts
  • 54 Topics
  • 2981 Solutions
Registered:
@japsy

If you didnt receive a sms from o2 with a date for the port to go through then it hasn't been accepted.

The best thing to do is resubmit the pac code on the website or call Customer Services on 202 from your o2 handset.
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 3
675 Views

japsy
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

@madasaf1sh , thanks for the quick reply. I haven't received an SMS regarding the port (just a few welcome messages) so will do as you suggest. 

Message 3 of 3
673 Views