Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 272399 Views
  • 2 replies
  • 2 kudos

Resolved! direct debit

why am i overdue when i pay by direct debitplease explainGail

g66 by Level 1: Joiner
  • 461 Views
  • 1 replies
  • 0 kudos

New sim won't connect to 4g

I just upgraded my contract and now that the new phone and sim are here I decided to take it to work but when I got there I realised that I had no 4g at all. I looked into it and the phone isn't registering that the sim card works. It doesn't have a ...

Resolved! Sim activation

My sons sim was deactivated as his phone was lost we have a new sim but it won’t activate

Helenb by Level 1: Joiner
  • 1051 Views
  • 5 replies
  • 1 kudos

Resolved! My phone

I ordered a phone yesterday I’ve got an email with my order number but no delivery or despatched details like it’s took money out my bank for upfront cost but heard nothing. Can’t get into o2 live chat so basically this is my last resort when I order...

Dunno by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

Resolved! Online chat

How do you get online chat with a guru

Duncan5 by Level 1: Joiner
  • 1104 Views
  • 3 replies
  • 0 kudos

Resolved! Text

Just received a text saying from O2 that they couldn’t take my money for bill - is this a scam?

Ruth22 by Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos

Resolved! Swapping number over to O2 SIM

I joined an O2 monthly plan online over a week ago.During the application I submitted a PAC code to change over my number from Vodafone.I have already received my O2 SIM through the post. My question is do I need to do anything e.g text a message aft...

Resolved! Insurance

How do I find out about if I have any insurance on my device

Oiu by Level 1: Joiner
  • 403 Views
  • 1 replies
  • 0 kudos

Resolved! Changing Direct debit dates

Would it be possible to move my Direct debit to the 22nd of every month please ?

Jaime1 by Level 1: Joiner
  • 546 Views
  • 2 replies
  • 0 kudos

running out of data very quickly

Hi, Ive recently upgraded and Im still using my old iphone for certain apps without a sim just using wifi. I seem to be running out of data very quickly is this the reason ?

Sellpops by Level 1: Joiner
  • 1044 Views
  • 2 replies
  • 0 kudos