Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111605 Views
  • 15 replies
  • 5 kudos

Resolved! Data in America

I am going América for 2 weeks and o2 are charging me 4.99 per day (way too much)I cannot seem to find the TU app on the App Store?+ if I buy a t-mobile PAYG sim in America, how much will data cost? + will this t-mobile sim work in an o2 registered i...

Silva by Level 1: Joiner
  • 249 Views
  • 2 replies
  • 0 kudos

Resolved! Loyalty Discount and Netflix Offer

Hello I just want to confirm that the loyalty discount has been applied to the Account for the contract that was taken out this month as there are other 02 contracts at this address. Also am I entitled to the Netflix offer as it was a new I Phone 7 P...

Holmes by Level 1: Joiner
  • 395 Views
  • 3 replies
  • 0 kudos

Resolved! unlocking old phone

Hi , I recently updated and would like to unlock my old iphone 6s from o2 , how can this be done?

Loulav by Level 1: Joiner
  • 633 Views
  • 2 replies
  • 0 kudos

Pay monthly sim card

Orderd a pay monthly sim it's up and running on my 02 account but still no sim card has been sent to me what do I do?And I orderd the same for my wife but hers hasent gone on to her account and also no sim card what is going on?Please help

Resolved! Calling card

I bought a calling card so I wouldn't get stung calling the states, yet that's what's happened. I've been charged.

Resolved! Cancel contract

How do I cancel my contract it’s a sim only monthly account 

Clare66 by Level 1: Joiner
  • 1028 Views
  • 3 replies
  • 0 kudos

Resolved! pay

Hello ! I tried to make a new iphone xs phone contract, which was approved as the nusa approved, but the 30 pound deposit fee was withdrawn from my account

silviu by Level 1: Joiner
  • 279 Views
  • 3 replies
  • 0 kudos

Resolved! Puc number

I would like puk number to leave o2. Can I get one without actually talking to a human being

Robford87 by Level 1: Joiner
  • 631 Views
  • 2 replies
  • 0 kudos

Resolved! transfere phone numeber

hello i want to transfere my number from my pay as you go sim to my contract sim

bn by Level 1: Joiner
  • 338 Views
  • 2 replies
  • 0 kudos

Resolved! Extra SIM

Hi there,I am a pay monthly customer. I have just brought myself a tabket, and wondered if there is any way to order a secind sim, that uses the same account and stuff. The tablet will rarely be used anyway, and I never use all of my monthly data any...

joolie69 by Level 1: Joiner
  • 581 Views
  • 3 replies
  • 0 kudos